FAQs
What class is best for beginners?
Foundations classes are a great way for beginners to get a feel for the style! We have foundations and beginner level classes for almost all styles that we offer.
I have never danced before, should I join a foundations class or book a 1 on 1 session?
It’s up to you! A 1 on 1 session is a great way for both you and the instructor to see where you’re at, giving more opportunity to gain more personalised tips. If you’re keen for a group class, foundations classes and beginner level classes are a great way to get a feel for the style.
Private / 1 on 1 Sessions
To schedule a private session with one of our instructors please download the Top Rock Studios App and check out the “Trainers” tab. Here you will see our instructors who are available to book by request via email at info@toprockstudios.com
Do I need to book into a class before my first visit? How do I book myself in?
Yes! Please book yourself in to secure a spot in the class. To book in, download the Top Rock Studios app and create an account. From there, you select the class you would like to book into. For 1 on 1 sessions, go to ‘trainers’ and select a date/time you would like to book.
How do I book in for a workshop or event?
Top Rock Studios is host to many great workshops and special guest events. To see what upcoming workshops & events we have please check out the “Community” tab in the Top Rock Studios app.
How do I hire the studio space?
Our beautiful space is available for hire for classes, workshops, photo/video shoots, events and more. You can check available times and book by sending us an email and letting us know what you need.
What is your late cancel/no show refund policy?
We do not offer refunds for class bookings. However if you cancel a book at least 2hrs before the class start time, you will receive a credit to your account that is valid for classes over the next 7 days.
Cancellations/rescheduling classes need to be made more than 2 hours prior to the class starting. We are understanding that circumstances can change, though have kept in place that the class fee will be charged for last minute (within 2hrs) & no show cancellations.
Single Class Pass or Membership?
Single Class Passes are great for those who may want to test out a new class or who might not be able to take class consistently.
However if you’re looking to train more than 12 classes a month we have a great deal with our membership option. These can be found in the Top Rock Studios app under the “Memberships” tab.
How much is a one-off class?
$22 (excl. GST)
Can I pause my membership?
As our memberships are a monthly subscription we don’t offer pauses on them. Your monthly credits can be used anytime within the monthly membership cycle and you can cancel your membership anytime before the renewal date.
Can I terminate my membership?
If your membership is ongoing, it will continue unless you tell us in writing at any time that you do not wish your membership to continue. You can terminate at any time before your renewal date. We do not offer refunds on memberships that have already been processed.
When will my monthly membership renew?
One month from the day you started your membership. Your can always check your next payment date in the Top Rock Studios app via the profile icon.
Do you offer Facility Hire?
Yes we do! Depending on your event we have 3 beautiful spaces available. Send us a direct message/email ahead of time and let us know what you need!
Can I book a private lesson?
Absolutely! Send us a direct message/email and we will organise a time that suits both you and one of our instructors. From there you can work on any goals you have in mind together.
